Warehouse Automation & Robotics Success Story

Improving Cable Assembly Reliability in a High-Vibration Application

Background

Safety and Reliability Risks in a Constrained Design

A global automation OEM building AI-enabled warehouse automation systems encountered field issues with a cable assembly used in high-density, autonomous material-handling environments.

The assembly operated in a tight routing area with sharp bends and constant vibration, causing heat-shrink tubing to become unseated and raising safety, reliability, and uptime concerns.

The customer needed a fast, production-safe fix—along with a lower-cost, more reliable long-term design.

Our Approach

A Two-Phase Strategy Balancing Speed, Safety, and Cost

Phase 1: Bottleneck Analysis

MRG evaluated the production process to isolate the primary constraint:

  • Manual strip/crimp operations limiting throughput
  • Excess handling increasing variation and cycle time

Phase 2: Automated Execution

MRG transitioned the process to automation to support growth and consistency:

  • Deployed automated strip and crimp equipment
  • Partnered with equipment suppliers for rapid implementation
  • Integrated in-line quality monitoring

Breakthrough Impact

Fast Stabilization and Long-Term Cost Reduction

The combined approach delivered both immediate stabilization and long-term improvement:

  • 40,000+ assemblies

    40,000+ cable assemblies installed within
    12 months across new production and
    field replacements

  • <30 days

    <30 days to implement
    the initial corrective action
    in the field

  • 22% cost reduction

    22% overall cost reduction achieved by
    eliminating manual potting and improving
    assembly efficiency

  • Improved safety

    Significantly improved safety and
    reliability with enhanced strain relief
    and termination protection

  • Awarded

    Awarded additional project
    releases in multiple OEM sites

Why MRG Won

Speed, Collaboration, & Design-Driven Execution

MRG balanced speed, collaboration, and design expertise to resolve the issue:

  • Application-driven engineering for high-vibration, safety-critical environments

  • Rapid quality resolution without disrupting production

  • Design-for-manufacturability improvements that reduced cost and improved consistency

  • Cross-functional collaboration with the customer and MRG

  • Stable, reliable production performance through the design transition

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